Cart

2S BEANIE — AVAILABLE NOW!

Refund policy

All sales are final.

Due to the limited nature of SYSIV releases, we do not accept returns, exchanges, or cancellations once an order is placed.

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at sysivhelp@gmail.com with:

  • Your order number
  • Clear photos of the issue
  • A short description of the problem

If the issue is verified, we will provide a replacement when inventory is available or an appropriate refund.

Please note:
SYSIV is not responsible for:

  • Change of mind or personal fit preference
  • Packages lost or stolen after being marked as delivered
  • Shipping delays caused by the carrier
  • Normal wear, misuse, or accidental damage after delivery

Address changes:
Please contact us immediately if you entered the wrong shipping address. Address changes can only be made before the order has been fulfilled or shipped. Once an order has been shipped, we cannot guarantee any address changes.

By placing an order with SYSIV, you agree to this return and refund policy.